Refund policy

We want you riding with the right part. If something is not right, here is how it works.

30-day returns
Most unused parts in their original packaging can be returned within 30 days of delivery. Standard parts that shipped free carry no restocking fee. Oversized items (wheels, tires, engines) cost real freight in both directions, so returns on those carry a 20% restocking fee.

Not sure it fits? Text a photo to 404-532-9833 before you order and we will confirm fitment at no charge. That is always cheaper than a return.

30-day warranty
Every part carries a 30-day warranty. If a part arrives defective or damaged, or we shipped the wrong item, contact us within 30 days. We cover return shipping and send a replacement or a full refund, with no restocking fee.

Change of mind or ordered in error
The item must be new, unused, and in its original packaging. The customer covers return shipping.

Items we cannot accept
Batteries; electrical parts (relays, fuel pumps, wiring harnesses, CDIs, stators, voltage regulators, rectifiers, ignitions, handlebar switches, ignition coils, and similar); body kits; any installed or altered item; and any item that has had fuel in it.

Marketplace orders
Orders placed through eBay, Amazon, or Walmart must be returned through that platform's order history.

How to start a return
Call or text 404-532-9833, or email support@uedist.com with your order number, and we will send instructions.

Refunds
Refunds go to your original payment method within 5 to 7 business days after we receive and inspect the item.

United Express Distribution, 2875 N Berkeley Lake Rd NW #4, Duluth, GA 30096